Vision, Mission, Culture & Values

Vision

To be recognized as the leading Canadian publisher of educational solutions for lifelong learning and enjoyment.

Mission

To be the Canadian leader in developing and marketing quality information products and services to selected educational, professional, and consumer markets through innovation, teamwork, and partnerships. We will provide exceptional value to customers, growth and recognition opportunities for employees, and outstanding financial performance to our shareholders.

Culture

At McGraw-Hill Ryerson, we will work together to:

• Exceed our customers’ expectations, by recognizing and anticipating their needs
• Use a systems approach in planning and communicating strategies to meet challenging company objectives and financial goals
• Enhance McGraw-Hill Ryerson’s image in the marketplace, by promoting creative ideas, developing partnerships and launching selected innovative products
• Encourage a winning spirit and a positive working environment developing supportive, appreciative, and rewarding working relationships in a learning organization
• Create a market-driven organization, technology enabled organization
• Reward creativity, innovation, and risk taking
• Recognize diversity by treating individuals with respect and dignity

Values

• Customer focus
• Profitability (short-term and long-term)
• Innovation and improvement of products and systems
• Commitment to quality
• Employee development / lifelong learning
• Employee recognition
• Teamwork (collaboration and shared decision making within and between divisions)
• Integrity, honesty, ethical behavior
• Respect for individuals and their differences
• High quality of work life