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Try It! Interactive Exercise - Resolving Conflicts

Life is NOT a bowl of cherries. But neither is it the pits. Human relationships can be difficult, yet are more rewarding than any other relationship one can have. If conflicts between personalities are inevitable, then learning how to deal with them effectively is crucial.

After reading the section in your text on resolving conflict, try your skills in the exercises below.

In the following scenarios, you are presented with a conflict and a series of statements that represent various methods of resolving it. Based on the methods outlined in your text, choose the response(s) that will help resolve the issue.

Scenario #1

Angelyn and Blair have been dating for 6 months. They're in the same psychology class, like the same kind of films, food, and music, and both study hard. Two nights ago Angelyn saw Blair in the coffee shop with another girl. They appeared to be having an intimate conversation. Angelyn was angry, upset, and hurt. Blair didn't answer his phone, so Angelyn hurried over to his apartment as soon as classes were over.

Which response(s) will help resolve the issue?

"You're a jerk! I can't believe you! How dare you date someone else? I thought we were a couple!"

  Space
"Are you saying that she was just having a problem with her grades and you were trying help her figure out how she could study better?"

"I really wish you'd let me know that she was having a problem. Maybe I could have helped."

"Don't try to make excuses. I know how you are!"

Scenario #2

Julie and Rosario were roommates freshman year and have become best friends. They've helped each other study for tests, and shared notes from their classes. Lately Julie has been using more of Rosario's notes and forgetting to take her own. Or losing them. In any case, Rosario is beginning to feel used and cheated.

Which response(s) will help resolve the issue?

"You're making me furious! You're not doing your share anymore. You can't just expect me to be the only one taking notes and handing over my hard work."

  Space

"You're not pulling your weight in this relationship anymore. You can't just keep taking from me!"

"Ok. What you're saying is that you've been worried about your mother's health, and feeling depressed, and that's why you haven't been able to focus on note taking. Why didn't you just tell me?"

"I really wish that you would help me take notes and prepare for tests the way we used to. You make me feel as if you don't care anymore about studying and about our friendship."

 

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