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Business Outlook 2012

Are you wondering what’s next in 2012? What business leader is not? Here at McGraw-Hill, our mission is to anticipate market trends and serve our customers with critical need-to-know information so they can thrive in their jobs. With changing market conditions, the impact of new technologies, and the rapid innovation of products and services, it’s hard to anticipate the new and important trends for the next twelve months. So as a major publisher of some of the most influential business books, we have asked our world-class authors what they think the New Year will bring. Some of these authors' titles are listed below.

Title	Price	Buy
The Toyota Way 9780071392310	$33.95
Crucial Confrontations 9780071446525	$18.95
The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance 9780071477468	$31.95
The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary 9780071477840	$30.95
Influencer: The Power to Change Anything 9780071484992	$33.95
Toyota Culture: The Heart and Soul of the Toyota Way 9780071492171	$34.95
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company 9780071548335	$32.95
What Works on Wall Street, Fourth Edition: The Classic Guide to the Best-Performing Investment Strategies of All Time 9780071625760	$49.95
CustomerCentric Selling, Second Edition 9780071637084	$41.95
Hundred Percenters: Challenge Your Employees to Give It Their All, and They'll Give You Even More 9780071638944	$34.95
The Drucker Lectures: Essential Lessons on Management, Society and Economy 9780071700450	$34.95
Saving Capitalism From Short-Termism: How to Build Long-Term Value and Take Back Our Financial Future 9780071736367	$34.95
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW 9780071749589	$27.95
Hard Goals : The Secret to Getting from Where You Are to Where You Want to Be 9780071753463	$32.95
Managers, Can You Hear Me Now?: Hard-Hitting Lessons on How to Get Real Results 9780071759137	$28.95
What Would Drucker Do Now?: Solutions to Today’s Toughest Challenges from the Father of Modern Management 9780071762205	$29.95
Toyota Under Fire: Lessons for Turning Crisis into Opportunity 9780071762991	$23.95
What Great Salespeople Do: The Science of Selling Through Emotional Connection and the Power of Story 9780071769716	$34.95
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition 9780071771320	$19.95
Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System 9780071773546	$31.95
Winning the Customer: Turn Consumers into Fans and Get Them to Spend More 9780071775267	$27.95
Find Your Next: Using the Business Genome Approach to Find Your Company’s Next Competitive Edge 9780071778527	$32.95
The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence through Leadership Development 9780071780780	$32.95
Strategic Capitalism: The New Economic Strategy for Winning the Capitalist Cold War 9780071781169	$32.95
Good Products, Bad Products: Essential Elements to Achieving Superior Quality 9780071782401	$32.95
Running the Gauntlet: Essential Business Lessons to Lead, Drive Change, and Grow Profits 9780071784092	$28.95
Hiring for Attitude: A Revolutionary Approach to Recruiting and Selecting People with Both Tremendous Skills and Superb Attitude 9780071785853	$30.95
Investment Mistakes Even Smart Investors Make and How to Avoid Them 9780071786829	$30.95