All inquiries about orders, shipments, and returns should be addressed to our Customer Service Department and please have the following information available:
- account number
- purchase order number
- invoice number
- ISBN(s) of title(s) in question
- Date of order placement or return.
Service Hours
Customer Service:
8:30 a.m. to 5:30 p.m., Mon.- Thurs.
8:30 a.m. to 5:00 p.m., Fri.
Warehouse:
8:00 a.m. to 5:00 p.m., Mon.- Fri.
To Contact Customer Service:
Customer Service
300 Water Street
Whitby, Ontario
L1N 9B6
Call: Toll Free: 1-800-565-5758
Fax: Toll Free: 1-800-463-5885